Your Global Connection to Success

Your trusted partner in BPO solutions. With a passion for excellence and a commitment to driving success, we are here to revolutionize the way you do business.

Read more

Our Origins

Our journey began in 2017 with a big idea born out of a small necessity. Cygnus emerged as a solution to alleviate a significant challenge faced by a financial/Corporate Services company based in New Jersey. The initial spark of inspiration traveled from NJ to a humble one-room office tucked away in urban Honduras.

Like many companies grappling with cost-cutting measures, our client sought an effective solution. Our CEO proposed a bold move: outsourcing their on-site customer support team beyond the borders of the US. Encouraged by the client's response, our CEO took up the challenge, birthing Cygnus.

With ambition fueling our growth, a modest team of seven dialers crammed into a single office laid the foundation for what would soon burgeon into a multinational entity. Rapid expansion followed suit, with our team swelling to twenty within a month, many of whom remain integral to the company to this day.

As time marched on, various facets of our client's operations migrated from in-house to our outsourcing services. What began with supervisors and support staff eventually encompassed their entire back office. Today, our client retains only their management in-house, a testament to the trust and efficiency of our services.

In the present day, Cygnus has transcended borders, expanding operations to Ethiopia, Guatemala and South Africa. Our once modest team of seven has blossomed into a multicultural workforce of over 200 employees. While we continue to provide tailored solutions to our original client, our services now extend to multiple clients across diverse markets.

Founded

2017

With a presence of over six years in the market, we have honed our business-centric solutions through a journey of innovation.

Countries

5+

Our streamlined business model enables us to seamlessly deliver all our solutions to your location, no matter where you are situated.

Project Success

100%

By customizing business solutions for every client, we consistently excel in meeting their specific requirements.

Welcome to Cygnus Pacific! We are a dynamic team of passionate individuals who are dedicated to making a positive impact on your life and business. Founded in 2017, our mission is to bring innovation and transformation to the forefront of the business world.

About Cygnus

Our foundation is built upon core values that drive us forward – client-centric culture, hard work, and solidarity. We understand that every client is unique, and we embrace the challenge of tailoring our services to match your specific needs.

Embarking in Honduras, Cygnus Pacific emerges as your strategic partner, transcending mere expectations in front and back-office solutions. Beyond the conventional call center, we transformed into a versatile business resolver, adapting and expanding alongside evolving client needs. We thrive on innovation, infusing our journey with constant growth and tailored problem-solving. As your unwavering companion, we usher you through transformations, illuminated by our technology-driven expertise and the ongoing development of our team. Our vision: to provide unmatched service, sparking your business transformation through innovation and teamwork. Welcome to Cygnus Pacific – where boundless solutions await.

Your Success is Our Top Priority

Our unwavering commitment to prioritizing your achievements ensures we go above and beyond to deliver exceptional results tailored to your needs.

forward icon
Fast Deployment

Experience rapid benefits with our streamlined processes and efficient implementation.

gear icon
Operational Efficiency

Efficiency is the cornerstone of success. Our main goal is to empower empowers your organization.

box icon
Scalability & Flexibility

We provide flexible solutions that can be tailored to suit your unique needs and preferences.

Here's What We Can Do For Your Business

Our main goal is to support our partners in their everyday business operations, by improving the process efficiency, reducing costs, and keeping them focused on their core business.

Our Services

Your Global Connection To Success